Privacy Policy

Privacy Policy

Table of Contents

  1. Introduction
  2. Definitions
  3. Scope of the Policy
  4. Personal Data We Collect
    • 4.1 Data Provided by You
    • 4.2 Data Collected Automatically
    • 4.3 Data from Third Parties
  5. Use of Personal Data
  6. Legal Bases for Processing Personal Data
  7. Disclosure of Personal Data
    • 7.1 Third-Party Service Providers
    • 7.2 Legal Obligations
    • 7.3 Business Transfers
  8. International Data Transfers
  9. Data Security Measures
  10. Data Retention
  11. Cookies and Similar Technologies
  12. Your Rights Under the PDPA
  • 12.1 Right to Access
  • 12.2 Right to Rectification
  • 12.3 Right to Erasure
  • 12.4 Right to Restrict Processing
  • 12.5 Right to Data Portability
  • 12.6 Right to Object
  • 12.7 Right to Withdraw Consent
  1. Children's Privacy
  2. Third-Party Websites
  3. Changes to This Privacy Policy
  4. Contact Information

1. Introduction

MeStyle Labs Co., Ltd. ("MeStyle Labs", "we", "us", or "our") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.

2. Definitions

  • "Personal Data": Any information relating to an identified or identifiable natural person.
  • "Processing": Any operation performed on personal data, such as collection, storage, use, disclosure, and deletion.
  • "PDPA": Personal Data Protection Act B.E. 2562 (2019) of Thailand.

3. Scope of the Policy

This Privacy Policy applies to all visitors, users, and others ("you" or "users") who access our website or use our services, in compliance with the PDPA of Thailand.

4. Personal Data We Collect

4.1 Data Provided by You

We collect personal data that you voluntarily provide to us when you:

  • Create an Account: Name, email address, password, and contact information.
  • Place an Order: Shipping and billing address, phone number, payment information (processed by third-party payment processors).
  • Contact Customer Support: Name, email address, and any other information you choose to provide.
  • Subscribe to Newsletters: Email address and preferences.

4.2 Data Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

  • Device Information: IP address, browser type, operating system, device identifiers.
  • Usage Data: Pages viewed, links clicked, time spent on pages, and other statistical data.

4.3 Data from Third Parties

We may receive personal data about you from third parties such as:

  • Social Media Platforms: If you choose to register or log in via third-party platforms.
  • Marketing Partners: Information for marketing and promotional purposes.

5. Use of Personal Data

We process your personal data for the following purposes:

  • Order Fulfillment: To process and deliver your orders, and to provide related customer service.
  • Account Management: To create and manage your user account.
  • Communication: To send you updates, confirmations, and administrative messages.
  • Marketing and Promotions: To send newsletters, special offers, and marketing communications (with your consent).
  • Personalization: To tailor content and recommendations to your preferences.
  • Legal Compliance: To comply with legal obligations and resolve disputes.
  • Improvement of Services: To analyze usage and improve our website and services.

6. Legal Bases for Processing Personal Data

We process your personal data based on one or more of the following legal grounds:

  • Consent: Where you have given explicit consent for specific purposes.
  • Contractual Necessity: Processing is necessary for the performance of a contract with you.
  • Legal Obligation: To comply with a legal obligation under Thai law.
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, provided that your rights do not override these interests.

7. Disclosure of Personal Data

7.1 Third-Party Service Providers

We may share your personal data with third parties who provide services on our behalf, such as:

  • Payment Processors: To process payment transactions securely.
  • Shipping Companies: To deliver products to you.
  • IT Service Providers: For website hosting, maintenance, and security.
  • Marketing Agencies: To assist with marketing and promotional activities.

These service providers are contractually obligated to protect your personal data and use it only for the services they provide to us.

7.2 Legal Obligations

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities, such as:

  • Compliance with Laws: To comply with legal processes, subpoenas, or governmental requests.
  • Protection of Rights: To enforce our Terms and Conditions, protect our operations, or protect the rights, privacy, safety, or property of MeStyle Labs, you, or others.

7.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred as part of that transaction, provided that the receiving party agrees to respect your personal data in a manner consistent with this Privacy Policy.

8. International Data Transfers

Your personal data may be transferred to and processed in countries other than Thailand, where our servers or third-party service providers are located. We ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and applicable laws.

9. Data Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction, including:

  • Encryption: Secure Sockets Layer (SSL) technology to encrypt data during transmission.
  • Access Controls: Restricted access to personal data to authorized personnel only.
  • Regular Audits: Security assessments and updates to protect against vulnerabilities.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Legal Obligations: To comply with legal, accounting, or reporting requirements.
  • Dispute Resolution: To resolve disputes or enforce agreements.

When personal data is no longer required, we will securely delete or anonymize it.

11. Cookies and Similar Technologies

11.1 What Are Cookies?

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie.

11.2 How We Use Cookies

We use cookies and similar technologies to:

  • Essential Functions: Enable core website functionalities.
  • Performance and Analytics: Collect information about how you use our website to improve performance.
  • Personalization: Remember your preferences and settings.
  • Marketing: Deliver relevant advertisements and track marketing campaign effectiveness.

11.3 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

12. Your Rights Under the PDPA

Under the Personal Data Protection Act of Thailand, you have the following rights regarding your personal data:

12.1 Right to Access

You have the right to request a copy of the personal data we hold about you.

12.2 Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data.

12.3 Right to Erasure

You have the right to request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes collected.

12.4 Right to Restrict Processing

You can request that we limit the processing of your personal data under specific conditions.

12.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.

12.6 Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

12.7 Right to Withdraw Consent

If we process your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise your rights, please contact us at contact@mestylelabs.com. We will respond to your request within 30 days.

13. Children's Privacy

Our services are not intended for individuals under the age of 20 years (the age of majority under Thai law). We do not knowingly collect personal data from minors without parental consent. If you believe we have collected such data, please contact us to remove it.

14. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: contact@mestylelabs.com
  • Address: MeStyle Labs Co., Ltd.
  • Office Address: 41, 41/1, 43, 45 Chalaemnimit 5 Yaek 1, Bangklo, Bangkolaem, Bangkok 10120, Bangkok, Thailand
  • Phone: 0895220793

Consent

By using our website or services, or by providing your personal data, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

We use cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.