Terms and Conditions & Privacy Policy

Table of Contents

1. Scope and Acceptance
2. Definitions
3. Use of Services
4. User Account and Security
5. Orders and Payment
6. Shipping and Delivery
7. Returns, Refunds, and Cancellations
8. Intellectual Property Rights
9. User-Generated Content
10. Warranties and Disclaimers
11. Limitation of Liability
12. Indemnification
13. Modifications to Terms
14. Governing Law and Jurisdiction
15. Severability
16. Entire Agreement

Privacy Policy

1. Data Collection
2. Data Usage
3. Third-Party Sharing
4. Data Security and Retention
5. Cookies and Tracking Technologies
6. User Rights
7. Third-Party Links
8. Policy on Minors
9. Contact Information

1. Scope and Acceptance

Welcome to MeStyle Labs Co., Ltd. ("MeStyle Labs"). These Terms and Conditions ("Terms") and our Privacy Policy govern your use of our website and services. By accessing or using our website, or by making a purchase, you agree to be bound by these Terms and the Privacy Policy. If you do not agree, please refrain from using our services. These Terms are governed by the laws of Thailand.

2. Definitions

• "MeStyle Labs": Refers to MeStyle Labs Co., Ltd., a company registered in Bangkok, Thailand.
• "User" or "You": Any individual or entity accessing or making purchases on our website.
• "Products": Customizable clothing and accessories offered on our website.
• "Services": All functionalities provided by MeStyle Labs, including but not limited to the website, customer support, and any other services offered.

3. Use of Services

3.1 License Grant

MeStyle Labs grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our website and services for personal or business purchasing purposes in accordance with these Terms.

3.2 Prohibited Uses

You agree not to:

• Use the website for any unlawful purpose.
• Upload, post, or transmit any content that is defamatory, obscene, offensive, or infringes on any third-party rights.
• Engage in any activity that could disrupt or interfere with the website's functionality.
• Use any automated means to access the website without prior written permission.

4. User Account and Security

4.1 Account Information

When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Account Termination

MeStyle Labs reserves the right to suspend or terminate your account at our discretion, without prior notice, if we suspect any violation of these Terms or fraudulent activities.

5. Orders and Payment

5.1 Order Confirmation

All orders are subject to acceptance by MeStyle Labs. Once payment is received and confirmed in Thai Baht (THB), an order confirmation will be sent to you via email.

5.2 Payment Methods

We accept various payment methods processed securely through authorized third-party payment processors. MeStyle Labs does not store your financial data.

5.3 Pricing

All prices are listed in Thai Baht (THB) and are subject to change without notice. Prices do not include taxes, shipping fees, or customs duties, which will be added where applicable.

6. Shipping and Delivery

6.1 Delivery Times

Estimated delivery times are provided during the checkout process but are not guaranteed. Delays may occur due to factors beyond our control, such as customs processing or courier delays.

6.2 Risk of Loss

Risk of loss and title for products purchased pass to you upon our delivery to the carrier.

6.3 International Shipping

For orders shipped outside of Thailand, you are responsible for any additional fees, including customs duties, taxes, and brokerage fees.

7. Returns, Refunds, and Cancellations

7.1 Custom Orders

Due to the personalized nature of customized items, they are non-returnable and non-refundable unless defective or damaged upon arrival.

7.2 Return Window

Claims for defective or damaged items must be submitted within 14 days of receipt. To initiate a return, contact our customer support with your order details and proof of defect.

7.3 Refund Processing

Approved refunds will be processed within 14 business days to the original payment method. Shipping fees are non-refundable.

7.4 Order Cancellations

Orders can be canceled within 24 hours of placement, provided production has not commenced.

8. Intellectual Property Rights

All content on the website, including but not limited to logos, text, images, graphics, and software, is the property of MeStyle Labs or its content suppliers and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User-Generated Content

9.1 Content Ownership

By uploading designs or other content to our website, you affirm that you own or have the necessary licenses, rights, and permissions to use the content.

9.2 License Grant to MeStyle Labs

You grant MeStyle Labs a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display your uploaded content for the purpose of fulfilling your orders and improving our services.

9.3 Indemnification for User Content

You agree to indemnify and hold harmless MeStyle Labs from any claims arising out of or related to your uploaded content.

10. Warranties and Disclaimers

10.1 Disclaimer of Warranties

MeStyle Labs provides the website and services on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

10.2 No Guarantee

We do not guarantee that the website will be error-free, secure, or uninterrupted, or that any defects will be corrected.

11. Limitation of Liability

To the fullest extent permitted by law, MeStyle Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or services. Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid for the order in question.

12. Indemnification

You agree to indemnify, defend, and hold harmless MeStyle Labs, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your breach of these Terms or your use of the website and services.

13. Modifications to Terms

MeStyle Labs reserves the right to modify these Terms and the Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the updated Terms.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Thailand. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Bangkok, Thailand.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, along with the Privacy Policy, constitute the entire agreement between you and MeStyle Labs regarding your use of the website and services.

Privacy Policy

17. Data Collection

17.1 Personal Data

We collect personal information that you voluntarily provide to us when registering on the website or making a purchase. This includes:

• Name
• Email Address
• Phone Number
• Shipping and Billing Address

17.2 Order Information

We collect information related to your orders, such as product selections, customization details, and transaction history.

17.3 Usage Data

We automatically collect certain information when you visit our website, including:

• IP Address
• Browser Type and Version
• Device Information
• Pages Visited and Time Spent

18. Data Usage

We use the collected data to:

• Fulfill Orders: Process transactions, manufacture products, and arrange shipping.
• Customer Support: Respond to inquiries, requests, or complaints.
• Personalization: Customize your experience and offer tailored content.
• Marketing Communications: Send promotional materials with your consent.
• Improve Services: Analyze usage to enhance website performance and user experience.

19. Third-Party Sharing

We share your data with third parties only as necessary:

19.1 Payment Processors and Logistics

We share information with payment gateways and shipping companies to process transactions and deliver products.

19.2 Service Providers

We engage third-party vendors to perform functions on our behalf, such as website hosting, data analysis, and marketing assistance.

19.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

20. Data Security and Retention

20.1 Security Measures

We implement industry-standard security protocols to protect your data from unauthorized access, alteration, disclosure, or destruction.

20.2 Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting requirements.

21. Cookies and Tracking Technologies

21.1 Cookies

We use cookies to:

• Enhance User Experience: Remember your preferences and login details.
• Analytics: Understand how users interact with our website to improve functionality.

21.2 Managing Cookies

You can disable cookies through your browser settings. However, this may affect the functionality of the website.

22. User Rights

Under Thai law, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data under certain conditions.
• Objection: Object to the processing of your personal data for marketing purposes.

To exercise these rights, please contact us at contact@mestylelabs.com. We will respond within 30 days.

23. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

24. Policy on Minors

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected such information, please contact us to have it removed.

25. Contact Information

For any questions or concerns regarding these Terms or our Privacy Policy, please contact us at:

• Email: contact@mestylelabs.com
• Address: MeStyle Labs Co., Ltd., Bangkok, Thailand